UPbook

Most of us spend more time with our co-workers than we do with our own family members—the people you work with are people you want to get along with! Unfortunately, it’s all too easy to treat coworkers in a less-than-stellar way; we’re often insensitive to our coworkers’ feelings and it can sometimes be difficult to remember that they are in fact real human beings, just like anyone else. The concept of internal customer service is a great way for you to make sure that everyone on your team—yourself included—helps to foster a positive environment at your business every single day.    The Office Environment Ask yourself what kind of office environment you believe your business has. If you don’t make an effort, every day, to maintain high spirits and staff happiness, a meager morale can start to creep in. If this is allowed to fester, your office can quickly develop a toxic environment—it’s ingrained in human nature to feed off of one another’s negative behavior, l...