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When guests stay at a hotel, it is often the front desk that they go to when seeking important information about local places of interest and attractions. Thus, it is important for hotel receptionists to be familiar with the locality so they can provide valuable information to the guests. Ideally, receptionists should walk the extra mile to provide quality customer service. When guests want to see local attractions, the hotel receptionist may need to assist the guests in booking a tour, a taxi, buying tickets, etc. Sometimes, there are hotel guests that might approach the hotel receptionist with concerns or complaints. Some guests who are disgruntled with the services that they have received won’t hesitate to let the management know of their discontent and the first person they will call or talk to is the front desk staff.

Just like any type of receptionist, dental receptionists should be proficient when it comes to prioritizing and multi-tasking. These important qualities will make it easier for a dental receptionist to keep the busy reception area running smoothly and efficiently. Addressing the individual needs and concerns of each patient is of utmost importance. Receptionists should possess certain skills that can help them stay on top of things as they attend to their various tasks and responsibilities. Patients come and go, the phones will keep on ringing, and patient files need to be updated. In order to find the right person for the job, employers often evaluate social, technical, and secretarial skills. Although the minimum requirement of the job is usually a high school diploma, earning a certificate from a dental office receptionist course can give you an edge when applying for the job. 

Medical practice needs a medical receptionist who possesses skills that can help them accomplish daily tasks and responsibilities efficiently and professionally. The environment of medical practice is never a boring one. Patients of all personalities come and go every day. And if you want to be in the middle of this hub of activity without having to go through many years of medical school, a medical receptionist job might just be one for you. When hiring, medical companies or practices can benefit from having a medical receptionist skills checklist . The list will make it easier to evaluate each of the potential candidates based on the required skills. An optimistic and friendly personality is a given along with the ability to multi-task, organize, and prioritize while keeping the atmosphere in the reception area welcoming to anyone who comes inside the door.