Tips For Receptionists

Receptionists do more than greet people. They have a long list of responsibilities that they often juggle on a daily basis. Many companies have a receptionist training manual to orient newly-hired receptionists and give them an over-all picture of what is expected of them. Here are some tips that receptionists will find handy as they perform their tasks of keeping the front desk running smoothly.

l     Always maintain a positive attitude. Being courteous and nice attracts people and make them more comfortable and gives a positive impression of the business.

l   Have a checklist that will include all information that you need immediately such as important phone numbers. You can create a spreadsheet for this purpose.

l     Use a standard greeting when answering the phone, and don’t forget to say your name. Be sure to ask for the caller’s name and pronounce it correctly. When directing calls, do it politely. When putting callers on hold, don’t let them wait for too long.

l     Dress appropriately. The way you dress has an important impact on people. Since you are working in a professional setting, dress professionally. Most companies have a dress code for their employees. For more details click here-

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